Privacy policy

Mpact ICT public website privacy policy

This policy explains how the Mpact ICT public information website handles personal information when visitors browse the site, use contact details, or visit a separately operated Mpact business website.

Last updated: 18 July 2026

1. Who this policy applies to

This policy applies to visitors of this public-facing Mpact information website. The site presents Mpact Group pages, reports, announcements, media, and division information from locally managed website content. It does not provide user accounts or online purchases.

2. Personal information we may process

The website is designed to collect as little personal information as possible. When you browse the site, normal technical information may be processed by the hosting environment, such as IP address, browser type, device type, operating system, pages requested, date and time of access, and basic error or security logs.

If you choose to contact Mpact using a phone number or email address shown on this website, the information you provide is handled through that communication channel and not through an account on this website.

Mpact pages, images, reports, and brand assets are served through the same public website. Opening a separately operated business website or social media page sends normal request information to that service.

Email update requests are sent through your chosen email application and are not submitted through a form on this website.

3. How we use information

Technical information may be used to:

  • make the website available and reliable;
  • monitor performance, errors, security events, and abuse;
  • understand which public pages are being requested; and
  • support maintenance, troubleshooting, and improvement of the website.

We do not use this website to sell personal information or to run automated decision-making about visitors.

4. Cookies and analytics

This website does not require visitors to create an account or accept marketing cookies to read the public content. Essential cookies or similar technical storage may be used by the web framework, browser, or hosting platform where needed for security, routing, diagnostics, or basic operation.

If analytics are added in future, this policy should be updated to explain the analytics provider, the information collected, and the choices available to visitors.

5. External websites

The website contains links to separately operated Mpact business websites, social media pages, email addresses, and telephone numbers. Those services may have their own privacy notices, cookies, analytics, and contact processes.

6. Sharing and service providers

Technical information may be processed by trusted hosting, security, support, or infrastructure service providers that help operate the website. Information may also be disclosed if required by law, regulation, legal process, or a legitimate security investigation.

7. Retention

Technical logs are kept only for as long as reasonably needed for operation, diagnostics, security, audit, and legal purposes. The website does not intentionally maintain visitor profiles or public user accounts.

8. Security

Reasonable technical and organisational safeguards are used to protect the website and the limited information processed through normal hosting logs. No internet service can be guaranteed to be completely secure, so visitors should avoid sending confidential information through ordinary email unless they are comfortable with that channel.

9. Your privacy rights

South Africa's Protection of Personal Information Act, 2013 promotes the protection of personal information processed by public and private bodies and sets minimum requirements for processing personal information. Depending on the circumstances, visitors may request access to, correction of, or deletion of their personal information, or object to certain processing.

To make a privacy request about this website, use the contact details below and include enough information for the request to be identified and handled.

10. Contact

Privacy requests for this website can be directed to Mpact ICT through the contact details made available on this site.

Tel: +27 (0)11 994 5500
Email: info@mpact.co.za

11. Changes to this policy

This policy may be updated when the website changes, when new functionality is added, or when legal or operational requirements change. The updated date at the top of the page will show when the policy was last revised.